Versand
Tendeli ships nationwide to all regions.
Processing Time: Orders are processed within 1–3 business days (excluding weekends and holidays). You'll receive a confirmation email with tracking once your order ships.
Estimated Delivery Times:
- Standard Shipping: 5–10 business days
- Express Shipping: 2–4 business days (where available)
Shipping Costs: Calculated at checkout based on your location and selected shipping method.
Damaged or Lost Packages: If your order arrives damaged, please photograph the item and packaging immediately and contact us within 48 hours at support@tendeli.store. For lost packages, contact us after the estimated delivery window has passed — we'll work with the carrier to resolve it promptly.
Customer Responsibility: Please ensure your shipping address is correct at checkout. Tendeli is not responsible for delays caused by incorrect addresses or failed delivery attempts.